Glow Winter Arts Festival 2015– Ice Skating Rink
Terms & Conditions
These terms and conditions apply to all persons accessing and using the Ice Skating Rink as part of the Glow Winter Arts Festival 2015.
Purchase of a ticket and/or entry onto the ice skating rink are deemed to be acceptance of these terms and conditions.
Guidelines & Conduct
Skaters must comply at all times and without exception with any directions given by the rink supervisors. Failure to do will result in rink access being prohibited.
Refusal of access to the rink is at the sole and absolute discretion of the rink supervisors at all times.
No ticket refund will be made if a person is excluded from the rink by a decision of a supervisor.
Skaters must adhere to the general skating pace and direction on the ice rink at all times unless advised otherwise.
Children under the age of 6 years must have a guardian at all times who accepts responsibility for the child’s conduct and safety.
No child or other person is to be carried by another person on the rink.
Articles or objects must not be brought onto the rink unless used for skating or approved by a supervisor.
Gloves and socks must be worn when ice skating and protective clothing against injury and accident is strongly recommended.
Skaters must not be under the influence of drugs or alcohol at any time.
Skaters having any health or other conditions or due to age which may effect their ability to safely participate in skating in the company of others are firmly advised not to enter the rink.
All specialist ice skating equipment is provided.
Bad, offensive or dangerous behavior or bad language will NOT be tolerated.
Bullying or inappropriate physical contact such as pushing, tripping or rough play will NOT be tolerated.
No one is permitted to sit or lie or stand still on the rink for any more than a short period
Point of access to the rink must not be blocked off in any way.
Weather
For the safety of ice skaters, sessions may be cancelled due to unforeseen and/or inclement weather conditions. If this is the case, ice skaters will be offered an alternate session option and if an alternate session cannot be provided, a ticket refund will be made upon application to Oztix.
Risk
Skaters participate in all activities on and near the rink at their own risk and acknowledge and agree that such activities can result in injury or loss by reason of its physical nature and that the activities are carried out in concert with a number of other skaters, some with little or no skill.
By their purchase of a ticket and/or entry onto the rink, skaters agree to indemnify the rink operator and the City of Stonnington, their employees, agents and contractors, against any and all loss, damage, claims whether to person and property, costs and expenses howsoever occurring.
Oztix / Ticket Solutions - Terms and Conditions of Sale
Who you are buying from
- This web site and the web site oztix.com.au (the "Oztix Website") are owned and operated by Ticket Solutions Pty Ltd (ACN 106907206) t/as Oztix of PO Box 476, Annerley, 4103, Queensland, Australia ( 'We', 'Our' or 'Us'). We operate the ticketing services offered via this website as the authorised agent of event organisers, such as artists, venues or event promoters ('Presenter') and any tickets purchased from this website are purchased from Us as the agent of the Presenter. Any dispute you have relating to an event or ticket purchase is between you and the Presenter.
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What you are agreeing to
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- the Presenter’s term and conditions (please see the Presenter’s website);
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- The Presenter reserves the right to add, withdraw, reschedule or substitute artists and/or vary programs, prices, venues, seating arrangements and audience capacity.
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Conditions of Sale
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Refunds and exchanges
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- We do not replace any lost, stolen or destroyed tickets or exchange or substitute tickets after purchase, except in limited circumstances. We reserve the right to charge you a reasonable fee for the replacement of tickets. Please treat your tickets like cash, as we cannot replace lost tickets.
- The Presenter reserves the right to alter the date, the venue and the entertainment and activities as advertised, without prior notice to you. Your entitlement to a refund in such circumstances is determined by the Presenter. Please contact Oztix directly in order to determine your eligibility for a refund.
- If the date, time or venue of an event is rescheduled or changed, your ticket will remain valid for the rescheduled date, time and venue.
- If the Presenter authorises a Refund, We will refund to you the ticket price. Booking fees, delivery, postage fees and any Processing Surcharge may be refunded, depending on the reason for the refund.
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- Oztix will post any relevant information regarding any cancelled or rescheduled events in the news section of www.oztix.com.au, when applicable. It is your responsibility to check our website for information in relation to any events.
No Show / Failure to collect tickets / Delivery fulfilment
- We fulfil Our commitment to you for the sale of tickets by either mailing or emailing the ticket to you, or by making the ticket available at the door or Box Office for you to collect.
- If you have elected to receive the tickets by mail or email and have not received your ticket(s) within 48 hours of the event, please contact Oztix.
Pay Over Time Payment Option
- In some circumstances you may be able to pay for your ticket over time, in instalments. If both parties agree to this payment option, You agree that We can charge your credit card a deposit, a booking fee (if any) and the number of specified instalments prior to sending you a confirmed ticket.
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- You agree that if, for any reason, We are not able to process any of the instalments on their due date, your reservation for the ticket will be cancelled and your deposit and any booking fee paid forfeited by you.
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Changes to Terms and Conditions
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- You should periodically check this page of the Oztix web site and the Presenters web site to ensure that you are aware of the latest terms and conditions.
What happens if you have an inquiry or complaint?
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Data Security
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Disclaimer and liability
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Choice of Law
- These Terms and Conditions shall be governed by the laws of the State of Queensland, Australia but legal proceedings may be commenced in any Australian State or Territory.
Australian Consumer Law
- Our goods and services come with consumer guarantees that cannot be excluded under Australian Consumer Law. Those consumer guarantees apply in addition to any other express warranties which we provide under this Agreement. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
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